We continue to monitor the COVID-19 situation and would like to provide our policyholders a summary of the relevant coverage benefits of your insurance policies.

Please note that this summary is not exhaustive, and you should refer to your insurance policy for the full terms and conditions.

HSBC Life is closely monitoring the ongoing impact that the COVID-19 pandemic has on travel.  Whilst we do our best to provide regular updates, travellers should refer to the Ministry of Health Singapore (MOH) website https://www.moh.gov.sg/covid-19 for the most up-to-date information on the pandemic.

Please click on this link for an overview of your HSBC Life travel insurance policy coverage in view of the World Health Organization’s (WHO) declaration of COVID-19 as a global pandemic on 11 March 2020

We provide coverage for COVID-19 under  HSBC Life Shield , Prime/Premier Care and other Individual Health policies.

Customers can also be assured that in the event you are hospitalised in a COVID-19 Community Treatment Facility, you may claim for medical expenses, such as hospitalisation and outpatient expenses, according to your HSBC Life Shield coverage. 

You may be eligible for claims related to COVID-19. Click here for an overview of your HSBC Life life insurance policy coverage.

Customers can be assured that we continue to be ready to serve your needs. You will be glad to know that your Work Injury Compensation policy will respond to any COVID-19-related claims in accordance with the Work Injury Compensation Act. For other policies, please review your proposal form, and policy terms and conditions to check on any applicable COVID-19 related coverage.

For any questions on how COVID-19 may impact your business insurance policy, you may reach out to your HSBC Life representative or our Customer Care team for additional assistance and information.

We provide coverage for COVID-19 under our Group Health policies. Click here for the terms and conditions of the coverage.

In line with the latest MOM announcement, the COVID-19 coverage for foreign domestic workers is effective from day 1 of their arrival in Singapore.

Click here for the terms and conditions of the coverage.

Policy Coverage

Insurance Policy Coverage for COVID-19

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COVID-19 Updates and Information

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COVID-19 Updates and Information

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