File a claim

For outpatient/dental/inpatient/day surgery claim at a government/restructured hospital/private hospital/specialist clinic in Singapore:

• Copy of final itemized hospital bills and/or clinic bills and proof of payment.
• Copy of doctor's prescription for medicines purchased at an external pharmacy
• Copy of diagnostic test result (laboratory result, X-Ray, etc)
• Copy of hospital clinical summary report or doctor's memo from the private hospital/private specialist.(if the said report is not available, then attending physician statement is required).
• Copy of final itemized medical bills and copy of settlement letter from insurer/employer (if claiming balances from HSBC Life)

For outpatient/dental/inpatient/day surgery claim outside Singapore:

• Original final itemized hospital bills and/or clinic bills and proof of payment.
• Copy of doctor's prescription for medicines purchased at an external pharmacy
• Copy of diagnostic test result (laboratory result, X-Ray, etc.)
• Copy of hospital clinical summary report or doctor's memo from the private hospital/private specialist. (if the said report is not available, then attending physician statement is required).
• Copy of final itemized medical bills and copy of settlement letter from insurer/employer (if claiming balances from HSBC Life)