Personal - Hospital, surgical & inpatient, day surgery
Prime care & Premier care claims
Step 1
Complete the claim forms:
Hospitalisation Claim Form (Claimant's Statement)
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Attending Physician Statement *
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Hospitalisation Claim Form (Claimant's Statement)
Download PDF
Attending Physician Statement *
Download PDF
Step 2
Prepare the following documents:
- Supporting laboratory, histology and radiology reports from the hospital
- Original Final Hospital Bills / Medical Bills
- For Prime Care, photocopies of bills are acceptable for claiming Inpatient Benefits.
- For Premier Care, photocopies of bills are only acceptable if claim has been filed with and paid by other insurers. However, you will need to submit a copy of the settlement letter/details from the other insurers.
- For Prime Care, photocopies of bills are only acceptable for claiming Additional Benefits if claim has been filed with and paid by other insurers. However, you will need to submit a copy of the settlement letter/details from the other insurers.
- Copy of Assured's NRIC and Life Assured's NRIC or Birth Certificate
- Copy of passport showing the date of departure from Singapore if the Medical Condition is sustained outside Singapore.
Step 3
Submit required documents along with the claim form to:
38 Beach Road, #03-11,
South Beach Tower, Singapore 189767
38 Beach Road, #03-11,
South Beach Tower, Singapore 189767
Additional information
* Attending Physician Statements are to be completed by the attending doctor at the Claimant's expense.
** Clinical Abstract Application form is required to be signed and submitted in the event that further medical reports are required to be obtained.
Important Information
** Clinical Abstract Application form is required to be signed and submitted in the event that further medical reports are required to be obtained.
Important Information
- Payment to be made to Policyholder, Assignee or Trustee based on the party applicable on the policy.
- For any CPF funded policy in the event of a TPD and Major illness claim, the applicable insurance proceeds will be paid back to Policyholder's respective CPF account.