File a claim

File a claim
File a claim
  1. Home
  2. Customer Care
  3. File A Claim
  4. Personal Outpatient/Dental - International Exclusive Claims
Personal - Hospital, surgical & inpatient, day surgery
Shield
  1. Call our 24/7 LOG hotline at 6342 5292 to make a panel specialist appointment and request LOG.

  2. Download HSBC Life SG App to view your HSBC Life Shield medical e-card

  3. Details on HSBC Life Shield letter of guarantee - Click here
  4. To submit your pre or post hospitalisation bills, please log into our portal.
  5. For manual submission of HSBC Life general care and HSBC Life home care claims, please use this form.

Additional information

  1. For clinic listings - Click here
  2. Privileges from our partnership - Click here

HSBC Life contact information

24/7 LOG Hotline
Call the hotline to make a panel specialist
appointment and request LOG (6342 5292)