Personal - Motor
Windscreen claims
Step 1
- Notify us immediately after discovery of an incident which may give rise to a claim under the policy.
- Notify the police if there is evidence of criminal or malicious act involved.
- Take reasonable measure to mitigate the loss.
- Submit the completed Motor Windscreen Claim Form together with the following documents (where applicable) for claims consideration:
Documents required
- Copy of insurance certificate / Cover note
- Colour photos of damage
- Original invoice / Receipt
- Copy of police report
Step 2
Submit your
Windscreen claims online
or download
Windscreen claims form (PDF).
Additional Information
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Please Note
For Honda, Volkswagen, Hyundai, Chevrolet Scheme policyholders, please proceed to respective distributor workshop (Reporting & Repairs) or our APW (Reporting Only)
List of Premium Workshop
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Motor Claims Framework (MCF)
For more information on the Motor Claims Framework, please go to the General Insurance Association website by clicking here.
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Claims Service Guarantee
Download PDF
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Own Damage & Accident Reporting FAQ
Download PDF
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Motor Claims FAQ
Download PDF
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Windscreen Repair Scheme
Download PDF
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No Claim Discount
Download PDF